I'm not sure I know my password

Keep trying different combinations of your username and passwords that you think might be correct, at 24-hour intervals. Wait 24 hours between attempts so the account doesn't lock you out as a security measure.


  • If you have multiple accounts, identify the correct username/password combination.
  • Enter your username, not your email.
  • Double-check that the URL is launch.stellar.org and not a phishing site

Still can't log in?

Do you know your recovery code?

(If you opted into password recovery, your recovery code was emailed to you.)

Yes   No

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