I can't claim lumens using blockchain.info wallet

Unfortunately this wallet does not support signing special message and you will be unable to claim using this one. 

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Comments

  • Avatar
    john packel

    That is not correct. Blockchain.info does allow you to sign a message:
    https://support.blockchain.com/hc/en-us/articles/210353833-What-is-message-signing-and-how-can-I-do-that-

    I did so and entered it in the Stellar giveaway form and the response says it's not valid (the signature, not the address, which passed the first step). Please advise.

  • Avatar
    Stellar Development Foundation

    You need to check that your address had a positive balance as of June 26th, 2017. You can check this at blockchain.info

  • Avatar
    john packel

    I did. It had 75 BTC on that date. Can I send you the signed message directly so you can see it?

  • Avatar
    Stellar Development Foundation

    Please fill in a support ticket (link on bottom left) and provide your bitcoin address starting with a "1" so we can review. You may have to import with electrum. We are not affiliated with that wallet or any BTC wallet but will do our best to help.

    Edited by Stellar Development Foundation
  • Avatar
    Devin Bowen

    I also had bitcoin stored on blockchain.info so any help with signing from that wallet would be greatly appreciated. Please let me know if any users have had success doing so. Thanks.

  • Avatar
    john packel

    I filled out a support ticket on Aug 17 explaining the above and showing the signed message and got a reply asking, "Were you able to figure out the sign message issue?"

    I replied with the signed message hash, BTC address and my stellar address, asking to be credited. No response and now I see this is the last day. Jed or other owners, are you not looking at your own knowledge center to see that you've made it impossible for certain people to receive the XLM you are trying to distribute? Is this a real business or a hobby?

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